Frequently Asked Questions
How do I rent a storage unit online?
You can rent and pay online in minutes. Choose a unit size, reserve it, and complete your rental from your phone or computer.
When can I move in after I rent?
In most cases, you can move in right away after you complete your rental online. If you have questions, call us and we’ll help you get set up.
What do I need to rent a storage unit?
A valid photo ID and a payment method. If you rent online, you’ll complete everything during checkout.
Do you offer month-to-month rentals?
Yes. Our rentals are month-to-month so you’re not locked into a long-term contract.
Do you offer vehicle storage in Wichita?
Yes. Our Market Street location offers vehicle storage options. Call (316) 618-5011 to confirm availability and sizing.
Do you offer move-in specials?
Yes. We run move-in specials throughout the year. Check our website for current availability and promos.
What payment methods do you accept?
You can pay online using common payment methods. You can also set up recurring payments to keep things simple.
Can I access my storage unit anytime?
Yes. We offer 24/7 access by request. Once it’s set up, you can enter through our gated access system and get to your unit whenever you need to.
How does gated access work?
You’ll receive gate access instructions after you rent. Access is controlled to help keep the property secure.
What security measures are in place to protect my stored items?
Our facility prioritizes the safety and security of your belongings. We employ a range of measures, including 24/7 surveillance, access control systems, and well-lit premises. Our goal is to provide a secure environment, giving you peace of mind that your items are in good hands.
Do I need my own lock?
No, we will provide a lock for your unit upon booking. It will be located inside your unit.
What size storage unit do I need for my belongings?
Determining the right size unit depends on the items you plan to store. Our website features a helpful size guide with examples of common items to assist you in choosing the appropriate unit. Additionally, our staff is available to provide personalized recommendations based on your specific needs.
Can I change the size of my storage unit if my needs change over time?
Absolutely! We understand that your storage needs may evolve. You can easily transfer to a different unit size based on availability. Just contact our friendly staff, and they will assist you in finding a unit that better suits your requirements. We're committed to ensuring your storage experience remains convenient and flexible.
What items can’t be stored?
For safety, we don’t allow hazardous, illegal, or flammable items. If you’re unsure about a specific item, contact us and we’ll confirm.
Do you offer student storage near Wichita State?
Yes. Our locations are convenient for Wichita State University students who need storage between semesters, during summer break, or between leases.
Do you have two locations in Wichita?
Yes. We have two Wichita locations: Market Street and W 29th Street. Both offer secure drive-up storage and online rentals.
Do you sell locks and moving supplies?
We do not offer moving supplies but you do get a lock with your unit.
